* Our Easy Return / Exchange Policy *
At Sexy Comfort Lingerie, we want you to be 100% satisfied with you purchase.
That's why we have a 30 day return policy. Your satisfaction is our #1 priority!
We try to make your shopping experience a great one and in an effort to make
sure you're happy with your purchase.
Please, important notes:
1. All returned items require a Return Merchandise Authorization Number (RMA#).
2. Please Email us at CustomerService@SexyComfortLingerie.com to request a
Return Merchandise Authorization Number (RMA#) and please include your:
Name, OrderNumber and Reason for retun.
3. In order to accept an item for return, it must be unused, clean and with tags
attached in the original packaging.
4. Do to health restrictions, we cannot accept returns of any lingerie items sold
through this online store if merchandise is abused or mishandled.
5. You can return your items for a change in size of the same item or a store
credit towards another purchase. Store cedit will be good for a period of one
year from the date of the return after which time it will expire if left unused.
6. Shipping and handling charges are non-refundable. There is $5.00 restocking
fee on all retuns and exchanges and the customer is responsible for all
shipping and handling charges associated with their return / exchange.
7. We guarantee all our products. If products are defective from the
manufacturing process we will replace the item or you can be given
a store credit as long as it has not been mishandled or misused and
the tags are still attached.
8. If you have any questions or require additional information, please contact us
at: CustomerService@SexyComfortLingerie.com and we will be gland to help